FAQ

How cheap is BC Bitcoin compared to other Bitcoin Brokers?

At BC Bitcoin we offer highly competitive rates compared to similar companies within the industry. Our live prices are transparent through the website, unlike other Cryptocurrency Brokers who hide their fees in currency conversions, deposit and withdrawal costs or by baking in extra fees in the selected coin base rate. Please compare our prices and you will see that BC Bitcoin offer you an honest, exceptional comaptitive rate, as well as the best and most bespoke service for buying or selling your coins.

How many coins/fiat currency will I receive for my order?

When purchaing via bank transfer, the 'Buy Coins' page will provide you with a total amount of your chosen currency to spend on your order. As soon as a payment is received, an experienced member of our team will achive the best possible amount of coins, and have these sent to your provided wallet address. Alternatively, if you choose to pay via Debit/Credit card, you will automatically be provided with a valuation of coin you will achieve for the amount you are looking to spend. This is a guarneteed amount and once payment is received, coins will be sent to your provided wallet address. 

If you are looking to sell Crypotcurrency, the website will provide you with a valuation for your coins at that time. This valuation is once again locked in, and as soon as your coins are received, we shall make a payment to your provided bank details. 

What payment methods are used and accepted?

At BC Bitcoin we support a wide range of payment methods when using our services. We accept Credit/Debit card, SEPA, Bank Transfers & Wire Transfers when sending payments in GBP or EUR to our account. If you have a specific method in mind for funding your account, please get in contact with us and we will consider adding it.

When selling coins we make payments in the form of SEPA, International Bank transfers & Wire transfers.

How fast are payments received?

UK - Same Day *

EU - Next Day *

Non EU - Up to 3 Business Days *

*Based on usual timeframes on payments sent during regular UK business hours 09:00 - 17:00. Although banks may occasionally hold funds for longer whilst they carry out additional checks.

What are your business opening hours?

Typically our business hours are:

Everyday 08:00 - 20:00 (UK Time)

Although we will try to accommodate customer orders on weekends and outside of business hours where possible.

Who pays the Mining/Withdrawal Fees?

We pay for all mining fees on Bitcoin (BTC) purchases, as well as many other coins. However, some are disproportionately expensive and unfortunately, we cannot cover the costs of all Cryptocurrency mining fees.

What is an OTC Desk?

Our OTC (Over-The-Counter) Desk is where we accommodate our high net-worth clients and our institutional Buyers and Sellers. Through our OTC desk we on-board clients and aim to match them up with counter parties who can take large volumes of coins at pre-agreed prices. Our OTC desk is a perfect solution for our corporate and institutional clients looking to Buy or Sell large volumes of Bitcoin (BTC), as we have access to various liquidity pools.

What Coins can I buy or sell through your site?

At this time, we currently have over 80 coins listed, including the current top 10 Cryptocurrencies. All coins are listed at competitive prices and we are easily contactable for full assistance with help setting up wallets compatible with your desired coin. 

How can I contact BC Bitcoin?

We are the easiest company to contact anywhere in the industry, with unrivalled service. All contact numbers are listed on the home page, and you may feel free to contact us through: email, live chat, Telegram, Skype and WhatsApp. You can call us on a landline or through our mobile number. Anyone can contact us for help with understanding Cryptocurrency, Wallets, our services or anything else. One of our dedicated team will try their best to provide the assistance you need. 

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